Terms & Conditions

Company's Legal Documents

What's Included

  • 45 Days Money Back Guarantee
  • 99.999% Uptime Guarantee
  • 24/7 Live Technical Support
  • 24X7 Live Sales Support
  • Instant Activation

Terms & Conditions

The Terms of Service (TOS) are the rules and regulations that specify guidelines for using our services. Use of our services is subject to these terms. Please read them carefully and ensure that you understand and agree to all parts. Use of d-NA.NET's services implies agreement with these terms!

d-NA.NET (hereinafter referred to as "d-NA.NET") provides web hosting to people all around the world. We have the responsibility to protect each client and provide them with the best service possible. The following guidelines were designed to ensure that our services remain of the utmost quality. Please read very carefully before ordering and/or using d-NA.NET services.


All services provided by d-NA.NET may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless d-NA.NET from any claims resulting from the use of the service which damages the subscriber or any other party. Note: Pornography and sex-related merchandising are prohibited on any d-NA.NET server. This includes sites that may infer sexual content, or Link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to d-NA.NET servers or any other server on the internet. Links to such materials are also prohibited. Contact our sales department for any clarifications.

Example of Non-Acceptance content

- Pirated software
- Bulk Email related products
- Pornography
- Hacking/cracking related websites
- Warez and/or copyrighted MP3s
- Material illegal under United States of America law
- Sites containing or linking to material that may be considered detrimental to the public health, safety, or welfare. (Such as, but not limited to: Anarchists Cookbook, bomb making, weapon information, or anything else that may be considered detrimental or illegal.)


SPAMing, or the sending of unsolicited email, from a d-NA.NET server or using a return email address that is maintained on a d-NA.NET server is STRICTLY prohibited. Using SPAM to advertise a site hosted on d-NA.NET's network also constitutes as a violation of this provision. d-NA.NET will be the sole arbiter as to what constitutes a violation of this provision. Sites found to be in violation of our SPAM policies will be immediately deactivated and no refund will be issued. For anyone intentionally spamming on our systems, we reserve the right to bill them at rate of $90/hour for any cleanup, research, and related work from their illegal activities. Help us STOP SPAM! Please email our abuse department immediately to report a violation of our SPAM policies.

Support Abuse

At d-NA.NET, we always treat our customers with the utmost respect. In return, we expect the same from you. If our staff feels that you are consistently addressing them in a demeaning or rude manner, your account may be suspended and you may be asked to take your business elsewhere. In the event that we terminate service for support abuse, customers will be given ten (10) days notice to find a new host. A pro-rated refund may be issued on a case-by-case basis.

Server Abuse

Any attempts to undermine or cause harm to a d-NA.NET Internet Solutions server or customer of d-NA.NET is strictly prohibited. d-NA.NET will be the sole arbiter as to what constitutes a violation of this provision. Accounts found in violation of this provision will be subject to immediate account deactivation without refund. d-NA.NET will turn all available information about abuse incidents, including customer contact data, over to the proper authorities and press charges.

Money Back Guarantee

The 45 Day Money Back Guarantee applies to the following services only:

- Linux Cheap Hosting
- Linux Offshore Hosting
- Windows Cheap Hosting
- Linux Reseller Hosting
- Linux Offshore Reseller
- Windows Reseller Hosting

The 45 Day Money Back Guarantee does not apply to nor are refunds available for the following services:

- Linux VPS Hosting
- Domain Names
- SSL Certificates
- Any Other Addons

d-NA.NET have the right to refuse to give refund to any service they want.

Failure to Follow Terms & Conditions

Failure to fully comply with these terms is grounds for account suspension and/or deactivation (with or without refund, subject to d-NA.NET's discretion). Any accounts and/or servers contained within d-NA.NET's network must adhere to the above policies. We reserve the right to remove any account without prior notice. If we deactivate your account for violating policy, you will forfeit your rights to a refund--and none will be given. No refunds for advanced payment. Our normal policy is a warning first, and account deactivation the second offense, but no warning is required. d-NA.NET reserves the right to deactivate and remove any site hosted on our servers that contains any content that it deems in its sole discretion to be unacceptable, undesirable or contraindicated.


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